Reason why Realtos should attend the home Inspection.

Hi, Acquisto real estate here. Shana Acquisto real estate broker  here with labor and prospect inspector, we’re talking about inspectors. Inspections today, we’re learning lots of great things and something that comes up all the time that affects us is attending the home inspection.

Should we attend? Should we not, should our buyers be there or not? Do you want them there? So we’re going to dive in and talk about this right now, and I think you have some reasons why realtors should attend the home inspection, right?

Yeah, this kind of came up because there’s there are some brokers out there that are specifically telling their agents do not go to the home inspection that it’s a liability.

Personally, from from my perspective, I think it’s a liability for an agent not to go to the home inspection. As I mentioned before, I have a lot of really good colleagues in this industry that are very good at what they do and they can find a lot of things that they’re supposed to find, right?

However, what really sets them apart is how they convey what they find to a client. So to that end? You have you as the Asian, have the relationship and the background with that client to know if they’re an engineer or if they had a house last year that flooded, you know, in the in the snowmageddon or anything like that and what their their hot buttons are.

We have no idea what their hot buttons are going to be. We can watch their reactions as we’re talking to him, but we don’t know what their hot buttons are.

So we may go through and we’re geeks. We accept that we’re geeks, we talking geek terms and sometimes we don’t think about, Hey, we just threw out five acronyms that they don’t know what it is, but in our mind, we think they do.

You have that better rapport with them than we do to know that their deer in the headlights right now, where we, an inspector, may not recognize them.

And if if you’re not there to be that buffer in between the inspector and the buyer that can cause a buyer to back out of the contract or get freaked out when there’s really nothing to worry about.

So I think it’s a huge thing. For the agents to be there, not only to make sure their client has a clear understanding of what’s going on, but also if you’re not there, the buyer is going to come back to you and make that call as soon as before they even left the house.

I want to ask for this and this and this and this and this, and you’re going, Oh my Lord, the house is in horrible shape when in actuality is just part of what they heard, right?

And then when you’re trying to create a repair permit, it’s a lot easier to do that. If you were there for the inspection to listen to what was actually conveyed as opposed to what a buyer may have actually heard.

Yeah, and most inspectors at the end of the report will be there ready to discuss that with you and your client and talk through them.

So I think it’s, you know, we always say, go with your client because if not, and I can tell, tell you a lot of times when things go sideways during this part, it’s because you didn’t attend.

The agent didn’t attend to guide them and tell them, you know, we’re not inspectors, so we can’t tell them what to do. But we can point out, you know, one important thing that I always say is that the standard is for the inspectors to put everything in there and whether it’s a code violation or not.

If it’s not up to code, it’s marked as deficient. Does it mean it’s not working? It just means it’s not up to the code. Is that

Right? And in fact, we change that. Used to say for those have been around for a while, it used to say in need of repair. That was how it was actually worded in the report.

And we changed that because just because it may be wrong doesn’t necessarily mean it has to be repaired. We have to call it out as the deficiency, but it doesn’t mean that it has to be repaired.

So we change that specifically so that people weren’t being felt like they were being forced to repair something, right?

So the realtor should be there. What if the buyer can’t be there in the realtors there? Well, it’s still maybe you record it, maybe face time, then do whatever you you can to make sure that they are getting this information.

Do you mind if the, you know, if they can’t attend, if they call you and kind of go, Oh,

Absolutely, I typically will tell my clients, if you can’t be there, that’s fine. I will call you when I’m done and we can verbally walk through everything and I I will do that before I send them the report. The reason being the reports are legal documents.

They’re written, they’re very dry, very direct. It makes the house sound ten times worse than it actually is. So I want to have a conversation with them before I actually send them the report, because if I just send them the report, nobody will ever buy a house.

Yeah, because it will scare the living daylights. I mean, I don’t have a glass of wine when you read through it because it’s going to be a lot of information. But if you have any questions, the inspector is not just there for the inspection, they’re there afterwards too.

So feel free to ask questions, email them text, then call them whatever the case may be. If you have questions concerned, this is a huge it’s a huge purchase in their life with these investments they’ll ever make, so we understand that as well.

So it’s it’s important for them to understand now from my side. I also want to be cautious of buyers that want to come for the whole inspection throughout the inspection process.

Some inspectors will welcome that and say that’s OK, but the vast majority of inspectors typically do not want the buyers there for the whole inspection.

Number one, it’s a distraction. You’re paying me to inspect the house and focus on the problems of the house. If I’m turning around and answering a question every five minutes of, Hey, what’s that? What are you writing down? What do you take a picture of it?

I can possibly miss something that I really shouldn’t be. So that’s one side of it. Yeah. Another side of it is whoever lets that person in the house is responsible for that person.

So if I if I’m inspecting a house specifically, most specifically, if it’s occupied house and I’m inspecting it in my buyer shows up, I’m not going to let them in until I’ve told them. And I tell them at the beginning.

Hey, if you come at 10 o’clock, I’ll be ready to walk with you at that time. If you show up at 8:00, I’m not going to let you in the door. It’s not because I’m being rude. It’s because this is somebody’s home. And if I let you in, I am responsible for anything that you do in that home.

And I have seen I’ve been doing this for a long time. I’ve seen people going through people’s clothes. I’ve seen people let kids up in the kids room and play with toys, go through the drawers and the fridge and the pantry and stuff like that. People have broken things.

They’ll get hurt and they blame you and they blame me. And because in the end, they’re going to look at that super box and who let those people in the house. And my name is the last one on there because I opened the door.

So that’s a really good point that if you’ve scheduled your inspection and inspections on this date. You should be relaying the information to your your client that you will also be attending and your client, so almost do it separate like this is a separate showing.

And we’re going to be there for this amount of time because, you know, they’re then approving it and they know what’s happening. So it’s just really covering. Your your behind, and it’s and it’s unfortunately it’s caused problems before we’re buying shows up, even like two hours before I told them to.

And it’s an occupied house and I won’t let them in. And again, it’s not because I’m being rude. But let’s say if they go up and down the stairs and they trip and fall, you know, the realtor association is going to call me and say, Well, how did they fall? I don’t know. I wasn’t watching.

Oh, so you let somebody in the house you weren’t following. Now I’m going to lose my super key, and I’m I’m done my business. There’s a huge liability there. It’s no different than if, as you as an agent, if you’re going to do a showing, do you just go in, open the door and let the the buyers roam free throughout the house?

Of course you don’t because you’re responsible for anything they do over there. It’s the same thing for us. We may let them in.

We may be in the house, but we’re focused on 20 million other things. I’m not focused on what they’re doing. Walking around the house.

Right, right. Ok, well, good information. Now we know everyone should be attending the home inspection at the end. Basically for the I would call it, the walk through portion of the inspection at the end.

So you don’t distract them, but you were there present with your client to avoid, you know, huge liability issues. So great information. All right. Next topic.

Episode Links

Mike Acquisto , Shana Acquisto , TNT 

Episode Recorded Live on YouTube 9.15.21

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